Returns Policy

Return & Refund Policy

Quality products that are priced at an honest value and backed by the best customer service possible. Our customers will remain our focus in the future. We will take care of each customer, one at a time, each time we hear from him or her. After all, everything is about… Emotions and Expressions...

We are always looking forward to give you the best of products at the best of prices and with the best of hopes that we continue our relations till time abides! However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.

Return Policy

There could be certain circumstances beyond our control where you could receive a damaged / effective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at 'support@takeit2day.com'.

Conditions for return:
               o 1. Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
               o 2. Products/Items should be UNUSED.
               o 3. Products should be returned in their original packaging along with the original price tags, labels and invoices.
               o 4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.


Categories under Returnable Policy:- 

Dresses Yes 15 Days
Tops Yes 15 Days
Vest / Tank Tops Yes 15 Days
T-Shirts Yes 15 Days
Shirts Yes 15 Days
Jump-Suits & 1-Piece Yes 15 Days
Jeans Yes 15 Days
Trousers & Leggings Yes 15 Days
Capri & Shorts Yes 15 Days
Skirts Yes 15 Days
Summer Coats Yes 15 Days
Lingerie / Innerwear No  
Sleepwear Yes 15 Days
Swimwear / Beachwear No  
Footwear Yes 15 Days
Bags & Purses Yes 15 Days
Accessories No  
Jewellery Yes 15 Days
Sarees Yes 15 Days
Beauty No  
Fragrances No  


All purchases on scented products (i.e. perfume oils, lotions, gels, etc.) are final; we cannot credit, refund or exchange these items due to the nature of the product. Please make sure you are one hundred percent certain when purchasing scented products.


We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
    • the item may be damaged during transit
    • or there might be a manufacturing defect
    • or that a wrong item is delivered to you

 

In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above.

 

To get a replacement, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.

 

All items purchased from takeit2day.com (except brief /panty, swimwear, shape wear, lingerie, innerwear, accessories, cosmetics, socks, deodorants, perfumes and free items) can be returned for full refund (excluding the shipping costs)  within 15 days from the date of shipment (as per the shipping provider details). 

 

Once your return is received by us, a quality check will be performed on the returned items by our quality team. This is subject to your return having met the requirements of being unused and unwashed, returned within 15 days and not consisting of brief /panty, swimwear, shape wear, lingerie, innerwear, accessories, cosmetics, socks, deodorants, perfumes and free items.

 

Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

 

A notification with the status of return will be sent to you within 48-72 working hours from the date of receiving the item.

 

Before you return an item, please contact our customer care team or by e-mailing at support@takeit2day.com. Please have the below information ready before you call or mention them in your requested email.

    • Order Number / Registered E-Mail Id

    • Product Name

    • Pick-Up Address

 

Once you confirm your product returns, please re-pack the items to be returned with all original packaging & tags. Make sure that the Return Form is completely filled and dropped inside the packet. Return Form is a simple and easy to fill form that allows you to return the received shipment back to takeit2day.com. Mention the order details & complete shipping address on the packet as stated below:

    • Order Number, Product Name & Number

Please read the return policy carefully before returning an item.


Refund Policy


Credit Returns.

We will process the refund after receipt of the product by Takeit2day or its business partner. Refund will be processed based on the mode of payment of the order:
               • 1. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
               • 2. Orders paid by net banking accounts will be credited back to bank account.
               • 3. In the form of Store Credit.

 

Free & Easy Returns policy.

We want you to have an absolutely headache-free shopping experience. Every single time you trust us with your purchase. We assure you that all products sold by us are brand new and 100% genuine. In case the product you have received is 'Damaged', 'Defective' or 'Not as Described', our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, backed by the 15 Day Replacement and 7 Day Replacement Guarantee for all other categories.

 

Free Replacement.

If you have received an item in a 'Damaged' or 'Defective' condition or it is 'Not as Described' by the Seller, you may request a replacement at no extra cost. Return Policy is specific and terms may differ. Please check the respective policy when buying or before initiating a return for a replacement. Replacement is subject to availability of stock with us. If the product is out of stock, you will receive a full refund, no questions asked.

 

Free Exchange.

If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Return Policy when buying or before initiating a return for exchange.

 

Returning part of a order.

Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

 

The free gift with product.

The free gift is included as part of the item order and needs to be returned along with the originally delivered product.

 

Returns not possible.

There are certain scenarios where it is difficult for us to support returns.

[1] Return request is made outside the specified time frame.

[2] Product is damaged because of use or Product is not in the same condition as you received it.

[3] Specific categories like innerwear, lingerie, socks and clothing freebies.

[4] Defective products which are covered under the manufacturer's warranty.

[5] Any consumable item which has been used or installed 

[6] Products with tampered or missing serial numbers, labels and price tags.

[7] Items that are returned without original packaging, freebies or accessories.

At any point of time the refunds will not exceed the actual value of the goods.

We shall not refund the custom duties, shipping costs, return shipping costs,  taxes, if applicable.

 

Note: The policys are subject to change.